All paid plans include a 6-month money-back guarantee.
FAQ
Frequently asked questions
Each team you create is billed individually based on its tier. Small Teams support up to 35 members for $700/year, and Large Teams support up to 200 members for $1,200/year. You only pay for the teams you need — there are no per-seat charges on top.
A member is anyone invited to a team — coaches, athletes, students, or staff. Every member can create, view, and interact with Snacks. Your team tier determines the maximum number of members per team.
Yes. Every team starts on the Free tier with up to 5 members and 25 free Snacks — no credit card required. When you're ready to upgrade, all paid plans come with a 6-month money-back guarantee.
We'll notify you when you're approaching your member cap. You can upgrade your team to a higher tier anytime, and the change takes effect immediately. We never lock out existing members mid-season.
Yes. You can move any team between tiers at any time. Upgrades take effect immediately with prorated billing. Downgrades take effect at your next billing cycle.
Team plans (Athletics / Education) are billed annually. Business and nonprofit per-seat plans offer both monthly and annual billing, with a discount when you choose annual.
All paid plans include a 6-month money-back guarantee. If you're not satisfied within the first 6 months of your subscription, contact support for a full refund.
Enterprise includes unlimited members and teams, compliance and audit tools, admin roles and permissions, white labeling, dedicated support, and SLA guarantees. Contact us for custom pricing.