How-to · Supporter

Request a refund

Ask the team that ran the fundraiser, or email Snack support.

Ask the team

The team running the fundraiser can refund your gift from Snack. Contact them first.

When a team refunds a gift, the full remaining amount goes back to your original payment method.

Or email support

Email support@snack.io with:

  • The email address you used to give
  • The fundraiser name
  • The amount and date of your gift

Monthly gifts

A refund does not stop future monthly charges. To stop them, select Manage or cancel your monthly gift in your receipt email.

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